Actelion Pharmaceuticals Ltd is a biopharmaceutical company, headquartered in Basel, Switzerland, which focuses on the discovery, development and commercialization of innovative treatments to serve high unmet medical needs. The company has over 2,500 employees and operative affiliates in 29 countries …
Screening job candidates for desired competencies pays off in higher sales and turnover. Competencies are sets of skills, knowledge, abilities and attributes-characteristics-that enable people to successfully perform jobs. In 1995, I was part of a team of human resource and …
Challenges: A dominant player in the global business process outsourcing industry expressed concern over cost implications in hiring and training unqualified call center agents. No success profiles have been identified as guideposts for recruitment. Further, interview questions had no definite …
Hiring and developing successful employees begins by identifying and studying the profile of the individuals whose competencies and performance are critical to the organization’s current and future success. As such, the company involved in this study has initiated the conduct …