Competency-Based Training Program

The AAI High Value Competency-Based Training (CBT) Program is a multi-step HR initiative that will ensure that companies’ training programs 1) respond to their real performance issues, 2) target actual competency gaps, and 3) impact productivity.

The AAI CBT Program focuses on:

Management and Leadership
Sales
Customer Service
Project Management
Information Technology
Attitudinal/Behavioral

Frequently Asked Questions: AAI CBT Program:

What is the multi-step initiative?
Why adhere to the AAI CBT Program?
What are the advantages of the AAI CBT Program?
What are the benefits of the AAI CBT Program to the Training Department?
What are the benefits of the AAI CBT Program to the company?

What is the multi-step initiative?

The AAI CBT Program is a three-phased ten-step program.

Phase I: Front End Analysis

Identifying the Cost of Performance Problem

Getting management buy-in and involvement

Identification of Competencies and Target Profiles

Conduct of Training Needs Analysis Using Scientific Tools

Conduct of feedback/counseling sessions

Signing of Learning Contracts

Phase II: Design and Delivery of Training Program

Development of Training Program that includes:

Module Description

Target Participants

Skills Check and Back-to-Work Assessment Strategies

Delivery of the Training Program using flexible delivery systems Phase

III: Post Training

Evaluation of the Training Program

Setting Up of Coaching and Monitoring System

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Why adhere to the AAI CBT Program?

According to Dr. Clinton Longenecker, a professor from University of Toledo, “Ineffective training has detrimental impact on the bottomline”.(Longenecker, 2008) He calls the problem the "Job Skills Gap Syndrome," a condition that is spreading rapidly. The gap is the difference between an employee's actual skills level and the skills needed to perform the job effectively.

Based on research, among the causes of ineffectual training, respondents mentioned that it frequently is not a management priority (46%) and there are time constraints (42%); an over-reliance on trial-and-error learning or on-the-job training (39%); an assumption by managers that their employees already possess the necessary job skills (36%); and uncertainty as to what skills actually are needed to do the job and lack of qualified trainers or sufficient budget (34%). AAI’s multi-step end-to-end training solution aims to address these causes of ineffective training.

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What are the advantages of the AAI CBT Program?

Conduct of front-end analysis (organizational context evaluation) to calculate the business impact of performance issues
Full outsourcing of the whole end-to-end training solution from training needs analysis to training design and delivery, and evaluation of the impact of the training
Objective and credible training needs analysis and continuing assessment
Flexibility in the training delivery: face-to-face, e-learning or combined delivery systems
Access to local and international training firms and training resources
Evaluation of training effectiveness is from Level 1-Reactionary to Level 5- ROI Calculation

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What are the benefits of the AAI CBT Program to the Training Department?

The multi-step process aims to minimize the workload of the Training Department and to strengthen Training Department’s credibility to top management.

Training as an intervention is linked to the business problems and performance issues. Specific skills and behaviors are defined, and training programs are designed to effect changes in trainees’ behaviors. The cost benefit analysis of the training program is calculated to show top management the impact of the programs on the bottom line.

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What are the benefits of the AAI CBT Program to the company?

Reduced training cost through the targeted training program
Reduced training time through the integration of e-learning systems
Improved productivity through systematic monitoring of competency application at the workplace
Increased profit as a result of more competent workforce